fa9991 Terms and Conditions

1. Introduction and Acceptance

Welcome to the fa9991 platform. These terms and conditions ("Terms") form a legally binding agreement between fa9991 ("Platform", "we", "us") and you ("user", "member", "you"). By using fa9991's website, application, or any of its services, you are considered to have fully read, understood, and agreed to these Terms.

If you disagree with any part of these Terms, please refrain from using the fa9991 platform. These Terms may be changed or updated at any time, and continuing to use the platform after updated Terms take effect means you have accepted the updated Terms.

2. Account Registration

2.1 Registration Process

To create an account at fa9991, you must provide accurate, complete, and up-to-date information. All information provided at the time of registration must be true and correct.

• Each individual may open one account only.
• If multiple accounts are found belonging to the same person, all accounts may be suspended and any deposited funds may be forfeited.
• You must use a strong password when creating your account.
• You are fully responsible for the security of your account.

2.2 Identity Verification (KYC)

fa9991 reserves the right to verify members' identities when necessary. A national identity card, passport, or other government-approved document may be requested for verification. Withdrawals may be temporarily held until verification is complete.

2.3 Updating Account Information

It is your responsibility to notify our support team immediately if any of your personal information changes. fa9991 will not be liable for any issues arising from outdated or incorrect information.

3. Age Limit and Eligibility

To use the fa9991 platform, you must be at least 21 (twenty-one) years of age. This platform is intended only for those aged 21 and above.

• Accounts belonging to minors will be closed immediately and all deposited funds will be forfeited.
• You confirm that you are using your own funds and that the source of your funds is legitimate.
• Anyone prohibited from gaming due to a mental health condition or a court order may not use this platform.

4. Deposits and Withdrawals

4.1 Deposits

The following payment methods can be used to deposit funds at fa9991: bKash, Nagad, Rocket, Upay, and bank transfer.

• Minimum deposit amount: ৳100 (by any method).
• Deposits are generally credited to your account instantly.
• Deposits must be made from a payment account registered in the name of the account holder.
• Deposits through a third party are strictly prohibited.

4.2 Withdrawals

The following conditions apply to withdrawals:

• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 15 minutes to 2 hours.
• Withdrawals will be made using the same method and to the same account used for the deposit.
• Withdrawals may be held until identity verification is complete.
• If fraudulent activity is suspected, withdrawals may be held until an investigation is concluded.

4.3 Fees and Charges

fa9991 does not generally charge any additional fees on deposits or withdrawals. However, your payment service provider may apply its own fees, for which fa9991 is not responsible.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. A minimum deposit of ৳100 is required to receive the bonus.

• Example: deposit ৳1,000 and receive a ৳1,200 bonus, bringing your total balance to ৳2,200.
• Example: deposit ৳18,000 or more and receive the maximum ৳10,000 bonus, bringing your total balance to ৳28,000.

5.2 Wagering Requirements

Bonus funds must meet a 10x (ten times) wagering requirement before they can be withdrawn. That means if you receive a ৳1,200 bonus, you must place a total of ৳12,000 in bets before withdrawing.

5.3 Weekly Cashback

Members under the fa9991 VIP program receive weekly cashback. The cashback rate depends on the VIP tier.

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.4% weekly cashback.
• Gold: up to 0.6% weekly cashback.
• Platinum: up to 0.8% weekly cashback.

5.4 General Bonus Terms

fa9991 reserves the right to change, suspend, or cancel any bonus offer at any time. If an attempt is made to earn a bonus through fraudulent means, the account will be closed and the funds concerned will be forfeited.

6. Gaming Rules

6.1 General Gaming Policy

The following policies must be followed when playing games at fa9991:

• Each game has its own rules, which should be read before starting the game.
• Any result caused by a technical error may be considered void.
• fa9991 is not liable if a bet is cancelled due to loss of internet connection.
• Game outcomes are determined by a Random Number Generator (RNG), which ensures fair play.

6.2 Sports Betting

The following applies to any sports betting, including cricket betting:

• Betting odds may change at any time and changes after a bet is confirmed will not apply.
• If a match is cancelled or abandoned, bets will be refunded, subject to specific conditions.
• If the rules of any tournament change, including BPL, IPL, or T20 World Cup, fa9991 will make the final decision regarding the relevant bets.

6.3 Live Casino

Live casino games are operated through recognized providers including Evolution Gaming and Ezugi. These games feature real-time dealers, and if a game is interrupted due to a connection issue, fa9991's decision will be final.

7. Prohibited Activities

The following activities are strictly prohibited on the fa9991 platform:

• Any form of fraud, deception, or hacking.
• Money laundering or transactions involving illegal funds.
• Playing games using bots, automated software, or any other artificial means.
• Creating or operating multiple accounts.
• Sharing or transferring an account to a third party.
• Exploiting any vulnerability or flaw in the platform.
• Harassing, threatening, or insulting other members.
• Attempting unauthorized access to another member's account.

Engaging in any of the above activities will result in the immediate permanent closure of the account, forfeiture of deposited funds, and notification of law enforcement authorities if necessary.

8. Account Suspension and Closure

8.1 fa9991's Authority

fa9991 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Violation of these Terms.
• Failure to complete identity verification or providing false information.
• Fraudulent or suspicious activity.
• A court order or directive from a regulatory authority.

8.2 Voluntary Account Closure by the User

You may contact our support team at any time to request closure of your account. If the wagering requirements for any outstanding bonus are not met before the account is closed, that bonus will be cancelled. However, your legitimate balance will be returned in accordance with our established policies.

9. Limitation of Liability

fa9991 accepts no liability for the following:

• Losses caused by internet connection problems or technical errors.
• Delays or failures caused by third-party payment service providers.
• Force majeure events — natural disasters, government restrictions, cyberattacks, and similar circumstances.
• Losses caused by user negligence or failure to protect personal information.
• Financial losses resulting from game outcomes or betting decisions.

Online gaming carries financial risk. You are using fa9991 with full awareness of this risk. fa9991 is an entertainment platform and should not be considered a reliable source of income.

10. Privacy and Security

fa9991 is committed to protecting your personal information. We use SSL encryption to keep your information secure. Full details of how your information is collected, stored, and used can be found on our Privacy Policy page.

• Never share your login details with anyone.
• Always log out after using an unfamiliar device.
• If you notice any suspicious activity, notify us immediately.

Read our Privacy Policy page for more details.

11. Responsible Gaming

fa9991 takes responsible gaming very seriously. We believe that gaming is an enjoyable form of entertainment, but it should never lead to addiction or financial harm.

• You will have the ability to set limits — daily, weekly, or monthly deposit limits.
• You can take a temporary break (cooling-off period) at any time.
• The option to choose permanent Self-Exclusion is also available.
• If you experience any gaming-related problems, do not hesitate to seek professional help.

For more information on responsible gaming, please visit our Responsible Gaming page.

12. Changes and Amendments

fa9991 reserves the right to change, update, or amend these terms and conditions at any time. Changes will take effect as soon as they are published on the website. It is your responsibility to visit this page regularly.

For significant changes, we will attempt to send a notification to your registered email address, though this is not guaranteed. Continued use of the platform after any changes will be considered as your acceptance of the revised terms and conditions.

13. Contact

If you have any questions or complaints regarding these terms and conditions, please contact us:

• Live Chat: 24/7 live chat support (in Bengali)
• Email: [email protected]

Our support team is ready to serve you 24 hours a day, 7 days a week. We sincerely consider any complaints or suggestions you may have.